Help
Support
If you run into any difficulty using the portal or one of its linked platforms, here are answers to common questions and direct ways to reach the department.
Where do I request home medication delivery?
Through the "Home Medication Delivery" service on the homepage, or its linked digital platform directly.
Where do I report a medication error?
Through the "Medication Error Reporting" platform listed on the homepage.
How do I get a medication consultation?
Via the "Medication Consultation" service and its linked digital platform.
A specific platform isn't working — what do I do?
Check the status shown on its card (Online / Maintenance / Offline). If the issue persists, contact us using the details below.
Contact the Department
Phone: 00000
Email: xxx@xx.xx